Privacy Policy

1. Introduction

Evergreen Reviews ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

• Contact information you voluntarily provide (name, business name, email, phone) when booking a demo or contacting us.
• Customer review data our subscribing businesses upload (customer first name and contact details) to send review requests on their behalf.
• Usage data automatically collected via cookies and analytics (browser type, pages visited, referring URL, anonymized IP address).

3. How We Use Your Information

• To provide, operate, and improve our services.
• To send review requests on behalf of subscribing businesses.
• To respond to inquiries, schedule demos, and provide customer support.
• To send service updates and marketing communications (you may opt out anytime).
• To comply with legal obligations and prevent fraud or abuse.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area and UK, we process personal data based on consent, the performance of a contract, our legitimate interests, or compliance with legal obligations.

5. Sharing of Information

We do not sell your personal information. We share data only with: (a) trusted service providers (hosting, email delivery, analytics) bound by confidentiality obligations; (b) law enforcement when required by law; and (c) successors in the event of a merger or acquisition.

6. Cookies & Tracking

We use cookies and similar technologies to operate the site, remember preferences, and measure usage. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement administrative, technical, and physical safeguards (encryption in transit, access controls, regular reviews) designed to protect your information. No method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, restrict or object to processing, and withdraw consent. To exercise these rights, contact us at the address below. California residents have additional rights under the CCPA/CPRA.

10. Children's Privacy

Our services are not directed to anyone under 16, and we do not knowingly collect personal information from children.

11. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above.

13. Contact Us

Questions or requests? Email us at privacy@evergreenreviews.com.